Business Acquisition
Business Acquisition procedure ensures a smooth transition from client requirement to project initiation. We define the entry and exit points very clearly. The decisions taken at various stages are both well informed and capable of validation.

Software Quality Assurance
The purpose of Software Quality Assurance (SQA) is to provide visibility to both the process being used and the solutions being built. SQA ensures that our solutions comply with applicable standards and procedures.

Software Configuration Management
The purpose of Software Configuration Management (SCM) is to establish and maintain the integrity of the products throughout the SDLC. SCM helps in systematically controlling changes and maintaining the integrity and traceability throughout the software life cycle.

Peer Reviews
The purpose of Peer Review (formal Fagan Inspection mechanism) is to remove defects from the artifacts early and efficiently. Peer Reviews involve a methodical examination of software work products by the author's peers to identify defects and areas where changes are needed.


Walk-through
A walk-through is organized to serve the needs of the author of the artifact in acquiring superior knowledge of all aspects of the artifact. It is a review procedure in which an author leads one or more members of the development team (or other related teams) through a segment of an artifact that he or she has developed

Formal Inspection
A formal evaluation technique in which, artifacts are examined in detail by a person or group other than the author to detect defects, violation of standards, and other problems. The emphasis here is on detecting defects rather than exploring solutions

Individual Inspection
Experts formally review the artifacts in an individual capacity. This review can be done in either the Walk-through or the Formal Inspection mode.

Training
The purpose of the training program is to identify, plan and conduct timely training for all InAppians and not meant for external audiences such as customers and end-users. The objectives of the training programs are:

• Improving employee effectiveness in role performance
  
• Upgrading and cross-skilling of employees
  
• Training employees on new and emerging technologies in order to sustain acompetitive edge
  
• Enhancing managerial competence
  
• Imparting behavioral training to enhance employee productiveness

Client Satisfaction
Client Satisfaction is ensured through a formal measurement process that is institutionalized.